Occasionally I jot down thoughts on books I’ve read.
It Doesn't Have to be Crazy at Work
Curb Your Ambition Bury the hustle: “the grind” = overwork => burnout. Choose sustainable. Happy pacifists: war metaphors != business. Don’t compare, participate. Our goal: No Goals: concrete goals are artificial. Prefer high-quality work. Don’t change the world: Reduce unrealistic expectations. Do good local work. Make it up as you go: Short-term planning gives flexibility and keeps discount low. Comfy’s cool: Discomfort is a negative signal. Occasional discomfort is ok. Defend Your Time 8’s enough, 40’s plenty: 8 hours = Chicago -> London. Can do a lot if uninterrupted. Pick. Protectionism: Resist meetings and default to async comms The quality of an hour: 1x60 » 4x15. Don’t forget buffer for context switches. Effective > productive: Don’t do as much as possible. Cut, don’t add, work. The outwork myth: work ethic = consistency, quality, respect, NOT heroism, quantity. Work doesn’t happen at work: offices = interruption factories. Isolation is key. Office hours: lending expertise is unfair trade for expert. Batch questions. Calendar tetris: Meetings are last resort. When someone takes your time, it costs you. The presence prison: Availability (physical or virtual) = interruptibility. I’ll get back to you whenever: Resist escalation. Delegate to async. FOMO? JOMO!: Don’t stay constantly tuned in. Use “heartbeats” for important updates. Feed Your Culture We’re not family: Companies using this metaphor incur unidirectional sacrifice. They’ll do as you do: If you choose bad habits and long hours, so will they. Set an example. The trust battery: Build relationships on a person-by-person basis by investing in people. Don’t be the last to know: Ask hard, pointed questions to get real impressions. The owner’s word weighs a ton: Even questions can drastically shift priorities. Low-hanging fruit can still be out of reach: You can’t gauge unfamiliar work. It’s probably harder. Don’t cheat sleep: It makes waking hours better, especially for others. Work can wait. Out of whack: Work usually takes from life. That’s not balance. Set boundaries. Hire the work, not the resume: Resume is only a snapshot. Work is the best representation. Nobody hits the ground running: Understanding culture and knowing how to operate takes time. Ignore the talent war: Nurturing and growing your people is more fulfilling and sustainable. Don’t negotiate salaries: Fixed compensation reduces inequity from negotiation. Benefits who?: Free meals keep you at the office. Set people free instead. Library rules: Open-plan offices should be like libraries: quiet places where people focus and work. No fakecations: Completely disconnect and rest. “Unlimited” vacations are counterproductive. Calm goodbyes: When someone leaves, clearly state why. Else, rumors will fill the void. Dissect your process The wrong time for real-time: If it’s important, have a separate doc for it and slow down. Async first. Dreadlines: Keep deadline fixed, but reduce scope if needed. Give the working team this power. Don’t be a knee-jerk: Write ideas up and request thoughtful comments. Watch out for 12-day weeks: Releasing on Friday meant fixing through the weekend. Use weekdays. The new normal: Culture (mal)adapts quickly. Course correct immediately. Bad habits beat good intentions: More ingrained habits take longer to unwind. Start now. Independencies: Ship things when they’re ready. Keep teams independent. Commitment, not consensus: One person takes input and decides. Others disagree and commit. Compromise on quality: Know what needs to be perfect and what can be “just fine”. Narrow as you go: Explore in the beginning and then focus on executing. Don’t backtrack. Why not nothing?: Migrations are tiresome. Doing nothing can improve focus and reduce toil. It’s enough: Know when to stop optimizing on a metric. Going too far brings stress. Worst practices: Don’t blindly cargo cult. Find what works for your team and circumstances. Whatever it doesn’t take: Clarify what it will take so you know where to make tradeoffs. Have less to do: Eliminate work when possible to free up time to focus on what matters. Three’s company: Work expands to fill the team available. Move quickly with a small team. Stick with it: Pulling people off projects incurs waste. Allow time for reflection on new ideas. Know no: Yes is a commitment whereas no allows more options in the future. Saying no is hard. Mind your business Risk without putting yourself at risk: Choose risks that keep optionality open. Season’s greetings: 4-day weeks in summer. Adapt work culture to season. Calm’s in the black: Without profit, you’re either burning money up or burning people out. Priced to lose: Per-seat pricing gives big customers influence. Fixed pricing diversifies. Launch and learn: The market and customer feedback is the highest quality input. Promise not to promise: Promises accumulate like debt with interest. Avoid committing early. Copycats: People will copy you. Getting angry only hurts you. Move on. Change control: Don’t force users to change behavior or upgrade. Legacy is heritage. Startups are easy, stayups are hard: Launching is just the first step in the journey. Pace yourself. No big deal or the end of the world?: These are two tokens in attitude. You take one, customer takes the other. The good old days: Keep growth slow so that you can retain the culture that you have. Last Choose calm: Protect time, stay focused, and keep life in balance. Make this choice.